ORBIT ONE AI AGENTS
AI Power For Your Business
Automate conversations, voice, and workflows with enterprise-grade AI employees. Always active, endlessly scalable, and completely secure.
MONITORING & QA
From Blind Spots to Total Clarity
Stop guessing what happens after the handoff. Compare traditional fragmented workflows with our centralized, precision-engineered quality assurance dashboard.
Unmonitored Silos
The traditional approach leaves your operations blind to critical failures in the customer journey.
- Scattered conversation transcripts across multiple tools
- Dropped leads with no visibility into failure points
- Inability to run A/B testing or optimize prompts
- High risk of manual human error remaining undetected
Orbit One QA Dashboard
Gain complete, enterprise-grade visibility into every interaction to refine and scale your operations.
- Unified transcripts for Voice, SMS, and Web Chat
- Granular conversion metrics and drop-off tracking
- Live A/B testing for agent prompts and templates
- Automated flagging for false positives and anomalies
AGENT STUDIO
Orchestrate Workflows
Drag-and-Drop Builder
Chain AI actions visually without writing code. Map out entire customer journeys from initial contact to final close, building custom “AI employees” that execute your exact operating procedures.
- Visual multi-step workflow logic
- No-code connection to external APIs
- Custom business context training
CORE CAPABILITIES
Agents Built for Scale
Deploy specialized AI agents to automate your most critical workflows across channels. Instantly provision intelligent systems to handle conversations, voice, and reputation.
Multi-channel Conversation
Auto-respond, qualify leads, and book appointments across SMS, web chat, and social DMs 24/7.
Voice AI Agents
Handle inbound calls, run outbound campaigns, and seamlessly transfer complex inquiries to live staff.
Content AI
Generate on-brand emails, ad copy, and landing pages instantly to accelerate campaign creation.
Reviews & Reputation
Automate review requests and craft personalized replies to build social proof and boost local SEO.
Orchestrate Your Workflows
Visually build, test, and deploy multi-step AI agents. Drag and drop triggers, AI models, and human handoffs onto a unified, seamless canvas.
MONITORING & QA HUB
Real-Time Visibility
Maintain complete oversight of your AI workforce. Review live transcripts, track conversion metrics, and adjust agent behaviors in real-time. Built from the ground up for GDPR compliance and data security.
- Live transcript analysis & human handoff alerts
- Real-time conversion and drop-off metrics
- GDPR-compliant data retention & redaction
IMPLEMENTATION & SAFETY
Enterprise Governance
Deploy autonomous AI agents with rigid guardrails, context-aware training logic, and full enterprise compliance embedded natively.
Train with Context
Provide unique service descriptions, exact pricing, operating hours, and sample dialogues so every automated response remains precise and fully brand-consistent.
Escalation Rules
Define absolute guardrails and triggers (negative sentiment, complex edge-cases) that instantly halt automated logic and route the conversation to live human agents.
Privacy & Compliance
Ensure full regulatory adherence. Call recordings, message logs, and training data comply with GDPR regulations, with documented retention policies.
FINAL STEP
Deploy Your First Agent
Compliant & Enterprise Ready
Your Questions, Our Answers
AI Agent Clarity
We know how important the right support is when bringing AI into your business. Our AI Agents handle tasks, improve daily operations, and help transform how your company works. And as you introduce them, we’ll guide you through each step to make sure everything runs smoothly.
Can Orbit One AI Agents handle incoming messages automatically?
Absolutely, AI Agents can read, understand, and reply to incoming messages automatically across SMS, email, chat, and social channels. They analyse the intent behind each message, choose the right response, and continue the conversation just like a real team member would. This allows customers to get fast, accurate answers at any time of day, without your staff needing to step in.
Can Orbit One AI Agents handle admin tasks?
Yes indeed. AI Agents can take over repetitive admin tasks that normally slow your team down. They can send forms, collect information, update records, change statuses, trigger workflows, and keep everything organised in the background. They follow your rules consistently, work instantly, and make sure nothing gets missed — freeing your staff to focus on the work that actually matters.
Can Orbit One AI Agents answer incoming calls?
Yes they can indeed. AI Agents can answer incoming calls just like a real team member. They can greet the caller, gather information, ask questions, provide updates, and guide them through common requests. They can also log the call, update the contact record, and trigger the right workflows based on what the caller says. This ensures every call is handled quickly and consistently, even when your team is busy or offline.
Can AI Agents make outbound calls?
Absolutely. AI Agents can make outbound calls to customers, leads, or clients automatically. They can deliver information, ask questions, collect details, confirm bookings, follow up on enquiries, and guide callers through simple steps. They can also record the outcome of each call, update the contact record, and trigger the right workflows based on what the person says.
Will I receive support Orbit One AI Agents
Yes indeed. You’ll receive full support throughout the entire process. We don’t just set up your AI Agents and leave you to figure things out, we guide you through onboarding, help you understand how everything works, and make sure your agents are performing the way you need them to. If you ever want to adjust, improve, or expand what your AI Agents can do, we’re here to help you every step of the way.