Care Home Operations, Fully Connected
Empower your team with intuitive tools designed for efficiency and compassion, leaving administrative overhead behind so you can focus on what matters most.
Care Home Operations, Fully Connected
Empower your team with intuitive tools designed for efficiency and compassion, leaving administrative overhead behind so you can focus on what matters most.
Smarter Care Management
INCIDENT MANAGEMENT
Real-Time Incident Reporting
Instantly log and track events as they happen. Orbit One ensures critical information reaches the right staff immediately, maintaining a secure and responsive environment for every resident.
TEAM COLLABORATION
Centralised Communication
Eliminate scattered messages and fragmented shift handovers. Keep your entire care team aligned with a unified communication hub built specifically for the demands of supported living environments.
- Automated shift handover logs
- Secure, compliant direct messaging
- Real-time task and priority alerts
Core Capabilities
Tools That Empower
Built for supported living providers, our platform transforms complex daily operations into simple, actionable workflows.
Audit-Ready Compliance
Instantly generate reports, maintain flawless records, and stay ahead of regulations with automated tracking.
Staff Scheduling
Seamlessly manage rosters, match skills to resident needs, and eliminate shift gaps with intelligent scheduling.
Resident Wellbeing
Monitor daily health metrics, track individual care plans, and prioritize person-centered outcomes effortlessly.
FAQs
What does this CRM do for supported living services?
The CRM centralises resident information, support plans, daily logs, incidents, staff notes, audits, and communication into one organised system. It helps you run your service more efficiently while maintaining high‑quality, person‑centred care.
Can staff access the CRM on mobile devices?
Yes, the system is fully mobile friendly and works seamlessly across phones, tablets, and desktops. Support workers can complete daily logs, update resident records, record medication notes, check schedules, and review support plans directly from their device while on shift. The CRM is optimised for tablet use, giving staff a larger, clearer workspace that’s perfect for completing notes in real time during community visits, home support, or when moving between properties. Everything loads quickly, stays synced, and is designed to be easy to use even for staff who aren’t tech‑confident, ensuring smooth documentation wherever they are.
Is resident data secure?
Yes, the CRM uses secure, encrypted storage and role‑based permissions to ensure sensitive information is only accessible to authorised staff. It supports GDPR and care‑sector data standards.
Will I receive ongoing support after implementing the solutions?
Yes! We provide continuous support and optimization after implementation to ensure your tools are functioning effectively and providing the results you need. Our team is here to help you adapt and grow as your business evolves.
Can I manage multiple supported living homes or locations?
Definitely. The CRM is built for multi site management, letting you oversee residents, staff activity, audits, incidents, and compliance across all homes from one central dashboard. You can switch between locations instantly, track performance, and keep every service running smoothly and consistently.