Welcome to Orbit One. These Terms & Conditions (“Terms”) govern your use of Orbit One’s software, services, and website. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use Orbit One.
Orbit One is a CRM and business operating system built for service‑based businesses. We operate on top of enterprise‑grade automation and CRM infrastructure and develop our own systems, workflows, AI logic, and integrations.
Scope of Services
Orbit One provides a complete suite of tools for service‑based businesses, including CRM and automation software, website design and an easy website builder, AI agents, workflow automation, a staff portal, and integrated marketing, booking, and ticketing suites. Our platform is built to simplify operations, streamline client management, and help businesses grow without complex software. We may update, improve, or discontinue features as needed, and all changes are governed by these Terms.
Software Licensing
Orbit One grants users a non‑exclusive, non‑transferable license to access and use the platform for legitimate business purposes. This license does not permit users to copy, modify, distribute, or reproduce any part of our software without written permission. Users are strictly prohibited from reverse‑engineering, attempting to extract source code, or creating derivative works based on Orbit One. Reselling, sublicensing, or white‑labeling our platform or any part of it is not allowed unless a formal agreement is in place. All software, systems, workflows, AI logic, designs, and related intellectual property remain the exclusive property of Orbit One.
User Responsibilities
Users agree to provide accurate information when creating or using their Orbit One account, keep all login details secure, use the platform in line with applicable laws, and avoid uploading harmful, illegal, or infringing content. Orbit One may suspend or terminate access to the platform if these Terms are violated or if any behaviour threatens the security, integrity, or proper use of our services.
Data & Privacy
Orbit One processes data in accordance with UK GDPR and other applicable data protection laws. We do not sell user data. Data may be stored on secure servers operated by third‑party providers (including GHL infrastructure). For full details, see our Privacy Policy.
Payments & Subscriptions
All paid Orbit One services are billed according to the plan selected, and subscription fees are non‑refundable unless explicitly stated otherwise. Renewal dates are automatically calculated based on each customer’s billing cycle, and failure to make payment may result in suspension or termination of access to the platform. Orbit One maintains invoices and payment records for compliance, auditing, and account verification purposes.
Limitation of Liability
Orbit One is not responsible for any indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities, nor for interruptions caused by third‑party services or infrastructure. To the fullest extent permitted by law, Orbit One’s total liability for any claim or dispute arising from the use of our platform or services is strictly limited to the total amount you have paid to Orbit One within the previous 12 months.
Intellectual Property
All content, branding, designs, workflows, and AI logic created by Orbit One are protected under copyright and intellectual property laws. You may not reproduce or use our materials without written permission.
Staff & Contractor Protection
Orbit One staff and contractors are protected under these Terms. Clients must treat all Orbit One representatives respectfully and professionally. Harassment, abuse, or defamation of staff will result in immediate termination of service and potential legal action.
Orbit One CRM
Orbit One provides a CRM system designed to manage clients, workflows, communication, and business operations. Users are responsible for entering accurate data and maintaining compliance with all applicable laws when storing or processing information through the CRM. The CRM may not be used to upload harmful, illegal, or infringing content, nor to engage in misuse that could affect system stability or other users. Orbit One is not liable for data loss, errors, or outcomes resulting from user‑entered information, third‑party integrations, or external services connected to the CRM. Because CRM access includes immediate use of software features, automation tools, and data storage resources, all CRM plan payments are non‑refundable. Orbit One may restrict or suspend CRM access if misuse, security risks, or violations of these Terms are detected.
Orbit One Website Design Services
Orbit One provides professional website design services that include planning, design, development, and delivery of custom websites for clients. All design concepts, layouts, graphics, and digital assets created by Orbit One remain our intellectual property unless otherwise agreed in writing. Clients are responsible for supplying accurate content, branding materials, and any required approvals in a timely manner. Delays in providing content or feedback may extend project timelines. Orbit One is not liable for issues arising from third‑party hosting, plugins, or external integrations used within the website. Any revisions outside the agreed scope may incur additional fees.
Orbit One Website Builder
Orbit One provides a website builder that enables users to create and manage their own websites using our tools, templates, and features. Users may customise their site within the limits of the builder but may not copy, redistribute, or replicate Orbit One’s templates, code, or design systems. The builder is provided “as‑is,” and features may be updated, modified, or discontinued at any time. Users are responsible for their own content and must ensure it complies with all applicable laws. Because access to the builder includes immediate use of tools, templates, and resources, all payments for the website builder are non‑refundable. Orbit One is not liable for downtime, data loss, or performance issues caused by third‑party hosting providers or external services connected to the builder.
Orbit One AI Agents
Orbit One provides AI agents to support automation, communication, and workflow tasks. Users must operate AI features responsibly and remain fully accountable for reviewing and approving any AI‑generated actions or content. AI agents may not be used to produce harmful, illegal, or misleading material, and Orbit One is not liable for errors, outcomes, or inaccuracies resulting from AI‑generated content or user‑configured automation. Because AI access includes immediate use of system resources, all AI agent fees are non‑refundable. Orbit One may restrict or suspend AI agent access if misuse is detected or if necessary to protect the platform and other users.
Orbit One Staff Portal
Orbit One provides a staff portal for managing employees, schedules, tasks, and internal communication. Users must ensure all information added is accurate, lawful, and appropriate. The portal may not be used for harmful, illegal, or disruptive content. Orbit One is not liable for data errors, misuse, or issues caused by third‑party integrations. As access to the portal includes immediate use of tools and storage, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Orbit One Marketing Suite
Orbit One provides a marketing suite for managing campaigns, messaging, and client engagement. Users must ensure all content created or sent through the suite is accurate, lawful, and compliant with relevant regulations. The suite may not be used for harmful, misleading, or unsolicited material. Orbit One is not responsible for errors or outcomes caused by user‑generated content or third‑party integrations. As access to the suite includes immediate use of tools and automation features, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Orbit One Booking Suite
Orbit One provides a booking suite that allows users to manage appointments, availability, client scheduling, and automated confirmations. Users must ensure all booking information entered is accurate and lawful. The suite may not be used to create misleading, harmful, or fraudulent bookings. Orbit One is not responsible for errors, missed appointments, or issues caused by user‑configured settings or third‑party integrations. As access to the booking suite includes immediate use of scheduling tools and automation features, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Orbit One Ticketing Suite
Orbit One provides a ticketing suite for managing support requests and client issues. Users must ensure all ticket information is accurate, lawful, and appropriate. The suite may not be used for harmful, abusive, or fraudulent activity. Orbit One is not responsible for errors, delays, or issues caused by user‑submitted information or third‑party integrations. As access includes immediate use of tools and automation features, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Termination
Orbit One may suspend or terminate a user’s access if they breach these Terms, misuse the platform, or engage in behaviour that risks the security or stability of our services. Termination may occur without prior notice when necessary. Once an account is terminated, all rights to use Orbit One software end immediately, and Orbit One is not obligated to restore access or continue service.
Governing Law
These Terms are governed by the laws of England and Wales, and your use of Orbit One constitutes acceptance of this legal jurisdiction. All interpretations, rights, and obligations arising from these Terms shall be handled under the legal framework of England and Wales. Any dispute, claim, or legal proceeding relating to Orbit One, our services, or these Terms must be brought exclusively before the courts of England and Wales, and both parties agree to submit to their authority. This jurisdiction applies regardless of the user’s location, ensuring consistency, clarity, and enforceability in all legal matters involving Orbit One.
Changes to Terms
Orbit One reserves the right to update these Terms at any time. Changes will be posted on our website, and continued use of the platform constitutes acceptance of the updated Terms.
Welcome to Orbit One. These Terms & Conditions (“Terms”) govern your use of Orbit One’s software, services, and website. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use Orbit One.
Orbit One is a CRM and business operating system built for service‑based businesses. We operate on top of enterprise‑grade automation and CRM infrastructure and develop our own systems, workflows, AI logic, and integrations.
Scope of Services
Orbit One provides a complete suite of tools for service‑based businesses, including CRM and automation software, website design and an easy website builder, AI agents, workflow automation, a staff portal, and integrated marketing, booking, and ticketing suites. Our platform is built to simplify operations, streamline client management, and help businesses grow without complex software. We may update, improve, or discontinue features as needed, and all changes are governed by these Terms.
Software Licensing
Orbit One grants users a non‑exclusive, non‑transferable license to access and use the platform for legitimate business purposes. This license does not permit users to copy, modify, distribute, or reproduce any part of our software without written permission. Users are strictly prohibited from reverse‑engineering, attempting to extract source code, or creating derivative works based on Orbit One. Reselling, sublicensing, or white‑labeling our platform or any part of it is not allowed unless a formal agreement is in place. All software, systems, workflows, AI logic, designs, and related intellectual property remain the exclusive property of Orbit One.
User Responsibilities
Users agree to provide accurate information when creating or using their Orbit One account, keep all login details secure, use the platform in line with applicable laws, and avoid uploading harmful, illegal, or infringing content. Orbit One may suspend or terminate access to the platform if these Terms are violated or if any behaviour threatens the security, integrity, or proper use of our services.
Data & Privacy
Orbit One processes data in accordance with UK GDPR and other applicable data protection laws. We do not sell user data. Data may be stored on secure servers operated by third‑party providers (including GHL infrastructure). For full details, see our Privacy Policy.
Payments & Subscriptions
All paid Orbit One services are billed according to the plan selected, and subscription fees are non‑refundable unless explicitly stated otherwise. Renewal dates are automatically calculated based on each customer’s billing cycle, and failure to make payment may result in suspension or termination of access to the platform. Orbit One maintains invoices and payment records for compliance, auditing, and account verification purposes.
Limitation of Liability
Orbit One is not responsible for any indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities, nor for interruptions caused by third‑party services or infrastructure. To the fullest extent permitted by law, Orbit One’s total liability for any claim or dispute arising from the use of our platform or services is strictly limited to the total amount you have paid to Orbit One within the previous 12 months.
Intellectual Property
All content, branding, designs, workflows, and AI logic created by Orbit One are protected under copyright and intellectual property laws. You may not reproduce or use our materials without written permission.
Staff & Contractor Protection
Orbit One staff and contractors are protected under these Terms. Clients must treat all Orbit One representatives respectfully and professionally. Harassment, abuse, or defamation of staff will result in immediate termination of service and potential legal action.
Orbit One CRM
Orbit One provides a CRM system designed to manage clients, workflows, communication, and business operations. Users are responsible for entering accurate data and maintaining compliance with all applicable laws when storing or processing information through the CRM. The CRM may not be used to upload harmful, illegal, or infringing content, nor to engage in misuse that could affect system stability or other users. Orbit One is not liable for data loss, errors, or outcomes resulting from user‑entered information, third‑party integrations, or external services connected to the CRM. Because CRM access includes immediate use of software features, automation tools, and data storage resources, all CRM plan payments are non‑refundable. Orbit One may restrict or suspend CRM access if misuse, security risks, or violations of these Terms are detected.
Orbit One Website Design Services
Orbit One provides professional website design services that include planning, design, development, and delivery of custom websites for clients. All design concepts, layouts, graphics, and digital assets created by Orbit One remain our intellectual property unless otherwise agreed in writing. Clients are responsible for supplying accurate content, branding materials, and any required approvals in a timely manner. Delays in providing content or feedback may extend project timelines. Orbit One is not liable for issues arising from third‑party hosting, plugins, or external integrations used within the website. Any revisions outside the agreed scope may incur additional fees.
Orbit One Website Builder
Orbit One provides a website builder that enables users to create and manage their own websites using our tools, templates, and features. Users may customise their site within the limits of the builder but may not copy, redistribute, or replicate Orbit One’s templates, code, or design systems. The builder is provided “as‑is,” and features may be updated, modified, or discontinued at any time. Users are responsible for their own content and must ensure it complies with all applicable laws. Because access to the builder includes immediate use of tools, templates, and resources, all payments for the website builder are non‑refundable. Orbit One is not liable for downtime, data loss, or performance issues caused by third‑party hosting providers or external services connected to the builder.
Orbit One AI Agents
Orbit One provides AI agents to support automation, communication, and workflow tasks. Users must operate AI features responsibly and remain fully accountable for reviewing and approving any AI‑generated actions or content. AI agents may not be used to produce harmful, illegal, or misleading material, and Orbit One is not liable for errors, outcomes, or inaccuracies resulting from AI‑generated content or user‑configured automation. Because AI access includes immediate use of system resources, all AI agent fees are non‑refundable. Orbit One may restrict or suspend AI agent access if misuse is detected or if necessary to protect the platform and other users.
Orbit One Staff Portal
Orbit One provides a staff portal for managing employees, schedules, tasks, and internal communication. Users must ensure all information added is accurate, lawful, and appropriate. The portal may not be used for harmful, illegal, or disruptive content. Orbit One is not liable for data errors, misuse, or issues caused by third‑party integrations. As access to the portal includes immediate use of tools and storage, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Orbit One Marketing Suite
Orbit One provides a marketing suite for managing campaigns, messaging, and client engagement. Users must ensure all content created or sent through the suite is accurate, lawful, and compliant with relevant regulations. The suite may not be used for harmful, misleading, or unsolicited material. Orbit One is not responsible for errors or outcomes caused by user‑generated content or third‑party integrations. As access to the suite includes immediate use of tools and automation features, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Orbit One Booking Suite
Orbit One provides a booking suite that allows users to manage appointments, availability, client scheduling, and automated confirmations. Users must ensure all booking information entered is accurate and lawful. The suite may not be used to create misleading, harmful, or fraudulent bookings. Orbit One is not responsible for errors, missed appointments, or issues caused by user‑configured settings or third‑party integrations. As access to the booking suite includes immediate use of scheduling tools and automation features, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Orbit One Ticketing Suite
Orbit One provides a ticketing suite for managing support requests and client issues. Users must ensure all ticket information is accurate, lawful, and appropriate. The suite may not be used for harmful, abusive, or fraudulent activity. Orbit One is not responsible for errors, delays, or issues caused by user‑submitted information or third‑party integrations. As access includes immediate use of tools and automation features, all fees are non‑refundable. Orbit One may suspend or restrict access if misuse or security risks are detected.
Termination
Orbit One may suspend or terminate a user’s access if they breach these Terms, misuse the platform, or engage in behaviour that risks the security or stability of our services. Termination may occur without prior notice when necessary. Once an account is terminated, all rights to use Orbit One software end immediately, and Orbit One is not obligated to restore access or continue service.
Governing Law
These Terms are governed by the laws of England and Wales, and your use of Orbit One constitutes acceptance of this legal jurisdiction. All interpretations, rights, and obligations arising from these Terms shall be handled under the legal framework of England and Wales. Any dispute, claim, or legal proceeding relating to Orbit One, our services, or these Terms must be brought exclusively before the courts of England and Wales, and both parties agree to submit to their authority. This jurisdiction applies regardless of the user’s location, ensuring consistency, clarity, and enforceability in all legal matters involving Orbit One.
Changes to Terms
Orbit One reserves the right to update these Terms at any time. Changes will be posted on our website, and continued use of the platform constitutes acceptance of the updated Terms.
